I thought I would just write a quick letter of thanks for the work you did for me recently, the work i needed doing was both challenging and a bit of an unknown quantity, but with your help and guidance what seemed like a nightmare to me was made simple by your calm and professional manner.
You let me explain what i needed and instantly came up with solutions on how to proceed at the most cost effective and time saving way, much to my surprise quoting a lot lower than i had expected for the amount of work needed.
On the day you said you would carry our the work your team turned up on time and quickly ran through what they were going to do and how they would do it, checking everything was planned.
At this point I must say that having had many bad experiences and being let down on numerous occasions by other tradesmen I was already impressed by your companies level of service and felt confident the work would be carried out to my standard.
The work was finished on time with no additional costs, it was completed as specified with little disruption to our daily business, at all times both Dominic and Chris were polite and happily answered any questions I had, they left all work area’s clean and tidy and demonstrated that all sockets and fittings worked before leaving.
Once again thank you for your help and be rest assured should i need any further work i will have no hesitation in contacting you or recommending you to anyone else, the whole experience was totally painless and a pleasure to do business with you and your team.