About the Role
You will play a key role in supporting the day-to-day operations of the business – keeping things organised, communicating with customers, and ensuring jobs, quotes, and invoices are handled efficiently.
You will be the friendly voice customers hear first, and the go-to person for helping our engineers and management team stay on top of schedules and paperwork.
Key Responsibilities
- Answering and managing incoming calls and emails
- Scheduling appointments and jobs using ServiceM8
- Sending out and following up on quotes
- Raising invoices, reconciling accounts and payroll in Xero
- Managing supplier orders and deliveries
- Chasing overdue payments and keeping cashflow on track
- Assisting with VAT return records and general bookkeeping tasks
- Updating customer details and maintaining organised files
- Providing excellent customer service and communication throughout each job
- Helping with social media scheduling and occasional marketing admin
What We’re Looking For
- Strong organisational and multitasking skills
- Excellent communication and customer service
- Experience in an administrative role (trade or construction background a plus)
- Confident using software like ServiceM8, Xero, Word and Excel (training provided)
- A proactive, can-do attitude and attention to detail
- Someone who takes pride in their work and enjoys being part of a friendly, down-to-earth team
Why Join Us
- Friendly, family-run business with a great local reputation
- Flexible, family-friendly hours (ideal for school runs)
- Opportunities to grow as the business expands
- Be part of a company that genuinely values quality, trust, and customer satisfaction
Details:
- Hours: around 9am–3pm, Monday to Friday (flexible)
- Salary: £20,500–£23,000 (depending on experience)
- Based in the Easter Compton, near Cribbs Causeway
- 4 Weeks holiday plus bank holidays
How to Apply
If you are organised, motivated, and looking for a long-term role in a supportive, growing company, we would love to hear from you.
Either fill in the form here or send your CV and a short covering message to [email protected]